Refund policy

Our 30-Day Happiness Guarantee

We want you (and your pet) to love Ksa Hoon Pet Treats. If you’re not happy for any reason - taste, texture, or just a gut feeling—let us know within 30 days of getting your order and we’ll give you a full refund.

No forms. No fuss. No questions asked.

Keep It

You don’t have to send anything back. Keep the treats, share them with a friend, or donate them to a local shelter.

Any Condition Is Fine

Opened the bag? Your dog already took a bite? No problem - we’ll still refund you.

How We Refund

We’ll send your money back to your original payment method, give you store credit, or send you a replacement—whatever works best for you.

If Something’s Wrong

If your order arrives damaged or something’s off, we’ll make it right with a refund or replacement.

How to Reach Us

Just email hello@ksahoon.com with your order number or name and address. We’ll take care of the rest.

Mailing Address

Ksa Hoon Pet Treats
PO Box 70
Metlakatla, Alaska 99926, USA